Terms and Conditions – 345wi Online Gaming Platform

1 Acceptance of Terms

By accessing, registering on or using any service offered by 345wi at https://345wi.pro, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions in their entirety. These terms form a legally binding agreement between you and 345wi.

These Terms and Conditions apply to all players on the platform, regardless of how they access the service — whether through the website on a desktop browser, the mobile browser version or the downloadable Android application. The same rules apply across all access methods without exception.

If at any point you do not agree with any part of these terms, your sole option is to stop using the platform and close your account. Continued use of 345wi after any update to these terms constitutes acceptance of the revised version.

2 Eligibility

To register and use the 345wi platform you must meet all of the following requirements:

• You must be at least 18 years of age. 345wi is strictly an adults-only platform. No exceptions are made regardless of the claimed purpose of the account.
• You must be accessing the platform as a private individual for personal entertainment purposes. Creating accounts on behalf of third parties, businesses or organisations is not permitted.
• You must not already have a registered account on 345wi. Each person is permitted to hold only one account. Duplicate accounts will be closed and any funds within them may be forfeited.
• You must provide truthful, accurate and current information during registration. Accounts created with false information are subject to immediate closure.
• You must not be accessing the platform from a jurisdiction where online gaming is prohibited. It is your responsibility to determine whether your use of 345wi is lawful in your location.

3 Account Registration

When registering at 345wi you are required to provide your full legal name, a valid email address, a working mobile number and a date of birth. All details must be accurate and must match the identity documents you hold. Providing false information at any stage is grounds for immediate account termination and forfeiture of funds.

You are fully responsible for maintaining the security and confidentiality of your account login credentials. This includes your password and any two-factor authentication codes linked to your account. 345wi will never ask you for your password in any communication channel, including live chat or email. If you receive any message requesting your password, treat it as fraudulent and report it to our support team immediately.

If you suspect that someone else has accessed your account without your permission, contact 345wi customer support via live chat without delay so that the account can be temporarily secured while the matter is investigated. You are responsible for all activity that occurs under your account credentials unless you have reported a security breach to us in a timely manner.

Only one account per person is permitted. If multiple accounts are discovered belonging to the same individual, 345wi reserves the right to close all such accounts and retain any bonus funds credited across them. Genuine winnings from legitimate gameplay may be reviewed on a case-by-case basis.

4 Deposits & Payments

All transactions on the 345wi platform are conducted in PKR (Pakistani Rupees). The platform supports the following payment methods for deposits:

• JazzCash — mobile wallet deposits, typically credited instantly
• Easypaisa — mobile wallet deposits, typically credited instantly
• Raast — interbank instant payment system
• Bank Transfer — standard bank-to-bank transfer in PKR
• Debit and Credit Cards — standard card payments
• Other approved mobile wallets — as listed in the cashier section of your account

Deposits must originate from a payment method registered in your own name. 345wi does not accept deposits from third-party payment sources. If a deposit is identified as originating from a third-party account, the funds may be held pending verification and returned to the source payment method.

Minimum and maximum deposit amounts vary by payment method and are displayed clearly in the cashier section of your account. These limits are subject to change and any updates will be reflected in the cashier in real time.

345wi does not charge fees on standard deposits. However, your payment provider or bank may apply their own transaction fees. 345wi has no control over charges applied by third-party payment processors.

5 Bonuses & Promotions

345wi offers a range of bonuses and promotional offers to both new and existing players, including a welcome deposit bonus, weekly cashback offers, reload bonuses and seasonal promotions. All bonuses are subject to specific terms that are published alongside each offer on the Promotions page.

The following general rules apply to all bonuses unless a specific promotion states otherwise:

• Bonuses are credited to your account in bonus funds, which must be wagered a specified number of times before they can be converted to withdrawable cash. The wagering requirement is stated clearly on each promotion.
• Wagering contributions vary by game type. Slots typically contribute 100% towards wagering requirements. Live casino games, table games and sports bets may contribute a lower percentage. The contribution rates for each game category are listed in the relevant promotion terms.
• Bonus funds must be used within the time period specified on the promotion. Unused bonus funds that expire are removed from the account without compensation.
• Only one bonus offer may be active per account at a time. Players should review the terms of their active bonus before depositing under a new offer.
• 345wi reserves the right to withdraw any bonus offer, modify its terms or cancel active bonuses in cases of suspected abuse, including the use of low-variance gameplay strategies specifically to clear bonus wagering requirements.
• Each promotion is available once per player, per household and per device unless specified otherwise in the promotion terms.

7 Gameplay Rules

All games available on the 345wi platform are provided by third-party software providers. Each game operates according to its own published rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before placing bets.

Game outcomes in slots and table games are determined by certified Random Number Generator (RNG) systems operated by the software providers. 345wi does not interfere with or have any ability to influence game outcomes. Results are final once a game round is completed and displayed in your account history.

In the event of a technical malfunction during a game — such as a disconnection, server error or software fault — the affected game round may be voided and the stake returned to your account. This is handled on a case-by-case basis and is subject to the game provider's own malfunction policy, details of which are accessible within each game.

Sports betting markets are settled according to the official results of the relevant governing body for each sport. Cricket results are settled using official scorecards from the relevant cricket board. Any dispute regarding settlement must be raised with customer support within 48 hours of settlement.

• Bets placed after the official start time of a match or event may be voided at 345wi's discretion.
• Markets are offered in PKR and all winnings are credited in PKR.
• 345wi reserves the right to void bets where an obvious pricing error has occurred in a sports market.
• Esports markets follow the official results as declared by the tournament organiser for the relevant event.

8 VIP Programme

The 345wi VIP programme rewards regular players with loyalty points earned through real-money gameplay across all game categories on the platform. Points accumulate based on wager amounts and contribute towards VIP tier progression through Bronze, Silver, Gold, Platinum and Diamond levels.

VIP tier benefits — including cashback rates, reload bonus frequency, withdrawal processing priority and account management — are detailed on the VIP page. Benefits are reviewed and may be updated periodically. Players will be notified of material changes to VIP programme terms via account notification.

• VIP points are earned on real-money bets only. Wagers made with active bonus funds do not contribute to VIP point accumulation.
• VIP tier status is evaluated on a rolling basis. Failure to maintain the minimum activity level required for a tier may result in tier downgrade.
• VIP benefits are personal to the account holder and cannot be transferred to another account.
• 345wi reserves the right to modify, suspend or discontinue the VIP programme with reasonable notice to enrolled members.

9 Responsible Gaming

345wi is committed to promoting responsible gaming across its entire player base. The platform provides self-management tools within every account to help players stay in control of their gaming activity. These tools include deposit limits, session time reminders, loss limits and self-exclusion options.

Players are strongly encouraged to set personal limits before beginning any gaming session. These limits can be configured in your account settings at any time and take effect immediately once saved. Deposit limits, once reduced, are applied straight away. Requests to increase a deposit limit may be subject to a cooling-off period before the increase takes effect.

The self-exclusion tool allows you to temporarily or permanently suspend your 345wi account if you feel your gaming is becoming problematic. Once self-exclusion is activated, access to your account is restricted for the duration of the exclusion period. Attempts to circumvent a self-exclusion by registering a new account are a breach of these terms and will result in the closure of any new accounts.

10 Account Suspension & Closure

345wi reserves the right to suspend, restrict or permanently close any player account where there is evidence or reasonable suspicion of any of the following:

• Provision of false or misleading information during registration or at any subsequent point
• Operation of multiple accounts by the same individual
• Underage access or use of the platform
• Abuse of bonus offers or promotional terms
• Collusion with other players, match-fixing participation or any form of coordinated cheating
• Use of automated software, bots or scripting tools to interact with the platform
• Any activity that 345wi reasonably believes constitutes fraud, money laundering or any other unlawful conduct

Where an account is suspended pending investigation, any withdrawals already in progress may be held until the investigation is concluded. Where an account is permanently closed due to confirmed rule violations, bonus balances will be forfeited. Genuine cash balances deposited by the player that have not been subject to bonus wagering will be reviewed individually.

Players who wish to voluntarily close their account may do so by contacting customer support via live chat. Any remaining cash balance at the time of closure will be processed for withdrawal subject to standard verification requirements.

11 Privacy & Data

345wi collects and processes personal data as part of providing its services. The types of data collected include registration information, payment details for transaction processing, device and usage data for platform improvement and security monitoring, and any documents submitted for verification purposes.

Personal data is not sold to third parties. Data is shared only with payment processors, identity verification providers and other service partners directly involved in delivering the 345wi platform. All third-party data sharing is conducted under data processing agreements that require those parties to handle your data securely and only for the specified purpose.

For full details on how 345wi collects, uses, stores and protects your personal data, and for information on your data rights, please review the Privacy Policy, which forms part of these Terms and Conditions.

12 Limitation of Liability

345wi provides its platform on an "as available" basis. While every effort is made to ensure continuous and reliable service, 345wi does not guarantee uninterrupted access to the platform at all times. Scheduled maintenance, unplanned technical issues or circumstances beyond our control may cause temporary unavailability.

To the maximum extent permitted, 345wi's liability to any player is limited to the value of funds held in that player's verified account at the time any claim arises. 345wi is not liable for:

• Loss of profits or anticipated winnings resulting from platform downtime or technical errors
• Losses arising from a player's failure to secure their account credentials
• Indirect, consequential or incidental losses of any kind connected to platform use
• Losses resulting from a player's misunderstanding of game rules or promotional terms

Nothing in these terms limits liability for fraud, wilful misconduct or any other matter that cannot be legally excluded.

13 Changes to Terms

345wi reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, registered players will be notified via account notification or email to the address registered on their account. The updated terms will also be published on this page with a revised "last updated" date.

Continued use of the 345wi platform following notification of updated terms constitutes acceptance of the revised Terms and Conditions. If you do not agree with any changes, you should stop using the platform and request account closure through our customer support team before the revised terms take effect.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any specific section before registering or making a deposit, please contact the 345wi customer support team. Support is available 24 hours a day, seven days a week via the live chat function within the platform.

You can also reach the support team by email. The contact email address is displayed in the footer of this page. When contacting support about a terms-related question, please include your account username if you have already registered, along with a clear description of the section or issue you need assistance with. Our team typically responds to email queries within a few hours.