Privacy

Privacy Policy – 345wi Online Gaming Pakistan

Your privacy matters to us. This page explains exactly what personal data 345wi collects, how it is used, who it may be shared with and what rights you have over your own information as a player on our platform.

Last updated: January 2026

Plain language summary: 345wi collects only the information needed to run your account securely and process your PKR payments. We do not sell your data to advertisers or unrelated third parties. Read on for the full details.

Our Commitment

How 345wi Protects Your Privacy

Six core principles that guide the way we handle your personal information

SSL Encryption on Every Page

Every connection to the 345wi platform is secured with SSL encryption. This means the data travelling between your device and our servers — including login details and PKR payment information — is encrypted and cannot be read by anyone intercepting the connection.

Minimal Data Collection

We only collect the personal data that is genuinely needed to operate your account, process your deposits and withdrawals in PKR and verify that you meet the 18+ age requirement. We do not collect data for the sake of it or maintain profiles beyond what is necessary for the service.

No Sale of Personal Data

345wi does not sell, rent or trade your personal information to advertisers, data brokers or any unrelated third parties. Your data is shared only with the payment processors and identity verification services that are directly involved in running your 345wi account.

You Control Your Data

You have the right to access the personal data we hold about you, request corrections to inaccurate information and, in certain circumstances, request that your data be deleted. These rights can be exercised by contacting our support team directly at any time.

Clear Retention Policy

Personal data is not kept indefinitely. Account data is retained for as long as your account remains active and for the minimum period required after closure to comply with financial recordkeeping obligations. When retention periods expire, data is securely deleted or anonymised.

Breach Notification

In the unlikely event of a data security incident that poses a meaningful risk to your personal information, 345wi will notify affected players promptly. We maintain internal security monitoring and incident response procedures specifically to detect and respond to such events quickly.

1 Introduction

This Privacy Policy applies to all personal data collected by 345wi through its website at https://345wi.pro and through the 345wi downloadable application. It explains who we are, what personal information we collect from players in Pakistan, why we collect it, how it is used and what rights you have in relation to that information.

By registering an account at 345wi or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the Terms and Conditions, which govern your use of the platform as a whole.

If you have any questions or concerns about how we handle your personal data, the support team is available via live chat at any time and will be happy to help clarify anything in this document.

2 Data We Collect

345wi collects personal data through several channels — directly from you when you register and use the platform, automatically as you interact with the site and application, and from third-party service providers involved in verifying your identity or processing your payments.

Information you provide directly:

  • Full legal name as it appears on your identity documents
  • Date of birth (to verify that you meet the 18+ requirement)
  • Email address used for account communications and verification
  • Mobile phone number registered with your 345wi account
  • CNIC or passport details when identity verification is requested
  • Payment account details for JazzCash, Easypaisa, Raast, bank transfer or card payments in PKR
  • Any information you provide when contacting customer support

Information collected automatically:

  • IP address and approximate geographic location derived from it
  • Device type, operating system and browser version
  • Pages visited on the 345wi platform and time spent on each
  • Games played, bet amounts and session activity logs
  • Cookie data and similar tracking identifiers (see Section 7)

Information from third parties:

  • Identity verification results from our KYC (Know Your Customer) provider
  • Transaction status updates from payment processors such as JazzCash and Easypaisa
  • Fraud screening signals from our anti-fraud service partners

3 How We Use Your Data

The personal data we collect is used for specific, legitimate purposes. Below is an overview of how each category of data is put to use on the 345wi platform:

Purpose Data Used
Account creation and management Name, email, phone number, date of birth
Age and identity verification Date of birth, CNIC or passport details
Processing PKR deposits and withdrawals Payment account details, transaction history
Customer support communications Name, email, account history, support chat logs
Fraud prevention and security monitoring IP address, device data, session activity
Platform improvements and analytics Anonymised usage and session data
Promotional communications (with consent) Email address, game and betting preferences

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. If any such process is introduced in the future, this policy will be updated to reflect it and players will be notified.

5 Data Sharing

345wi does not sell, rent or trade your personal data to any third party for their own commercial purposes. Your information is shared only in the following specific circumstances and only to the extent necessary for the stated purpose:

  • Payment processors: JazzCash, Easypaisa, Raast and other PKR payment partners receive the transaction data required to process your deposits and withdrawals. These processors operate under their own privacy policies and data security standards.
  • Identity verification providers: Our KYC partner receives the identity documents and details you submit for age and identity verification. This service is used solely for the purpose of verifying that you are who you say you are and that you meet the 18+ requirement.
  • Anti-fraud and security services: Certain technical data — such as device fingerprints, IP addresses and session behaviour signals — is shared with our fraud screening partners to protect all players on the platform from fraudulent activity.
  • Game software providers: Game providers who supply titles to the 345wi platform may receive anonymised session and gameplay data for the purpose of technical support, game performance monitoring and fairness auditing. No identifiable personal data is shared with game providers for marketing purposes.
  • Legal requirements: We may disclose personal data where we are required to do so by applicable law or in response to a valid legal process, such as a court order. In such cases we will disclose only the minimum amount of data required to comply.

All third-party service providers who process personal data on behalf of 345wi are required to handle that data securely, use it only for the agreed purpose and comply with applicable data protection standards under their contractual agreement with us.

6 Payment Data

All financial transactions on the 345wi platform are conducted in PKR (Pakistani Rupees). When you make a deposit via JazzCash, Easypaisa, Raast, bank transfer or card, the payment is processed through our payment partner's secure infrastructure. 345wi does not store your full card number, JazzCash PIN or Easypaisa MPIN on our own servers.

Transaction records — including deposit amounts, withdrawal requests and payment method references — are maintained in your account history and in our financial records for the purpose of account management and any required recordkeeping obligations. These records are accessible to you via your account dashboard at any time.

Important: 345wi support staff will never ask for your JazzCash PIN, Easypaisa MPIN, full card details or account password through any channel, including live chat or email. If you receive any such request, do not comply and report it to our support team immediately.

7 Cookies & Tracking

The 345wi platform uses cookies and similar tracking technologies to provide a functional, secure and personalised experience. Cookies are small text files stored on your device by your browser when you visit the site. They help us remember your session, maintain your login state and understand how the platform is being used.

The categories of cookies used on 345wi are as follows:

  • Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled without affecting platform functionality.
  • Functional cookies: Remember your preferences such as language settings and game display options to personalise your experience across sessions.
  • Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, where sessions begin and end, and how features are used. This data is used purely to improve the platform and is not linked to your identity.
  • Security cookies: Used as part of our fraud detection and bot prevention systems to identify unusual activity patterns that may indicate account compromise.

You can manage cookie preferences through your browser settings at any time. Please be aware that disabling essential or security cookies will affect the functionality of your 345wi account and may prevent you from logging in or completing transactions.

8 Data Retention

345wi retains your personal data only for as long as it is needed for the purposes described in this Privacy Policy. The general retention principles we follow are:

  • Active accounts: Personal data associated with an active player account is retained for the duration of the account's active status.
  • Closed accounts: Following voluntary account closure, core account data is retained for a minimum period to comply with financial recordkeeping requirements. After this period, data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
  • Transaction records: PKR transaction records including deposits, withdrawals and bonus history are retained for the minimum period required under applicable financial recordkeeping obligations.
  • Support communications: Customer support chat logs and email correspondence are retained for a reasonable period to allow us to refer back to the context of prior interactions in future support queries, and are then deleted.
  • Marketing consent records: Records of consent or opt-out for marketing communications are retained for as long as your account exists, to ensure we accurately reflect your preferences.

9 Security

345wi takes the security of your personal data seriously. We implement a combination of technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure.

These measures include SSL/TLS encryption for all data in transit, access controls that restrict internal access to personal data on a need-to-know basis, regular security reviews of our platform infrastructure, and monitoring systems that are designed to detect unusual access patterns or potential breaches in real time.

While we work hard to protect your data, no online system is completely immune to security risks. You also play a role in keeping your account secure by using a strong, unique password for your 345wi account, not sharing your login credentials with anyone and enabling any additional account security options available in your account settings.

If you ever believe your 345wi account has been accessed without your authorisation, contact our live chat support team immediately. We will take prompt action to secure your account and investigate the matter.

10 Your Rights

As a 345wi player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our customer support team via live chat or the email address shown in the footer of this page.

Right of Access

Request a copy of the personal data we hold about you and information about how it is used.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data held in your account.

Right to Erasure

Request deletion of your personal data in certain circumstances, such as after account closure and once retention obligations are met.

Right to Object

Object to processing carried out on the basis of our legitimate interests, including the use of your data for internal analytics.

Right to Portability

Request your personal data in a structured, machine-readable format where technically feasible.

Withdraw Consent

Withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing.

11 Minors

The 345wi platform is intended exclusively for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out as part of the account registration process and may be requested again at any point during a player's time on the platform.

If we become aware that personal data has been collected from a minor — whether due to a false declaration of age at registration or any other reason — that account will be closed immediately, any associated funds will be reviewed and all personal data collected will be deleted as promptly as possible.

If you are a parent or guardian and believe that a minor has registered an account on 345wi using false information, please contact our support team immediately so that the matter can be handled without delay.

12 Changes to This Policy

345wi may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When material changes are made, registered players will be notified via an account notification or email to the address on file. The revised policy will be published on this page with an updated "last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the 345wi platform following notification of any update constitutes acceptance of the revised policy.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please get in touch with the 345wi support team. We are available 24 hours a day, seven days a week via live chat within your account dashboard.

You can also reach us by email — the contact address is displayed in the footer of this page. When raising a privacy-related query, please include your registered account username and a clear description of your request so we can handle it as efficiently as possible.

For the quickest resolution on any privacy or data-related matter, live chat is the recommended channel. Our support agents are trained to handle data requests and will escalate to the relevant team without delay.

Join 345wi Today

Play with Confidence on 345wi

Now you know exactly how 345wi protects your personal data, you can register with confidence. Open your free PKR account today, deposit via JazzCash or Easypaisa and start enjoying slots, live casino, cricket betting and more.

18+ only. Please game responsibly and within your personal budget at all times.